Most helpful review

Filmlush scam!!!!

i subscribed to filmlush for movies to watch and i thought it was a free trial but i just discovered on my bank statement that they h ave scammed me and have taken 40.00 out of my account and i need to know how to contact them to stop this!!! please help me if anyone can i can't afford this type of scam. i have read lots of pissed reports from others and i hope i can stop this before it happens again or just get a new credit card i am at my wits end and am very upset!!!
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23 comments
#1303811

Can anyone help me, FilmLush has taken $89 from me, and i don't know how to contact them. it's a filmlush scam.

help me.. it's took my money twice...

#1310871
@PissedConsumer1303811

call your credit card company, and cancel your card, that way they will never take a dime from u again

#1300050

luckily i used a not working credit card with no money in it

#1112323

call the number the web site gives you it is much quicker and easier.

#1086359

Thank you

#1046827

Report them to the BBB!! This will ensure they can't keep ripping people off....also blast them on social media! I was thinking of trying and good thing I had the sense to check google reviews.

#1037886

I have never even visited this site and checked my balance and was charged $35....had to get another card and everything. This is b.s.... who are these people????

#845186

This happened to me. I had 40.00 taken out of my account not authorized. how can it be stopped.

#1003096
@PissedConsumer845186

The first thing you do (which I did); is to contact the bank that day and warn them; they should then take action, which is what they did at mine - BARCLAYS!

#835389

I was a fool myself and signed up. What I find is funny is company address is green street, London.

But there is no uk telephone number to call them and cancel so I sent a cancellation email 45 mins after I signed up:

Dear sir/ madam.

I would like to cancel my membership/subscription to film lush. I signed up to your site because when I clicked a link to watch a film I was informed onscreen that I would need to create a free account to see the film, so I created a free account, and the film I wanted to see is not even on your site. So I feel that the page I was on that directed me to your page is very miss leading. I have not watched any films on your site and I have no intention on doing so now due to the miss leading way of gaining a customer.

Reference number given when I joined was 0832-82-****80566.

As I have cancelled within 5 days if the free trial no charges are to be made to my credit card and therefore I request you remove my card details from your system and I remove CPA (continuous payment authority) use on my card therefore any charges made are against my consent and will be deemed illegal and criminal proceedings may occur.

Can you please email me back ASAP to confirm membership has been cancelled and I will not receive any charges on my card by your company. Many thanks I got the following email from them back 3 hours later: Your 5 Day Trial account has been cancelled. We have disabled your account information from our database and you will not be able to access your FilmLush account anymore. Thank you for trying FilmLush Premium.

You will not be charged for your trial.

Account Details: Username: *********@hotmail.co.uk Membership Type: 5 Day Trial Signup Date: Jul 3, 2014 Cancellation Date: July 03, 2014 Should you have any additional questions or concerns, please do not hesitate to contact us. I even contacted my credit card company and informed them that I have contact this company and removed CPA and that I have email confirming no payments will be taken and that if they do then we will preform a chargeback.

View more comments (22)
ID
#290638 Review #290638 is a subjective opinion of poster.
Location
Paintsville, Kentucky
Service
Filmlush Free Trial
Loss
$40
New Reviewer

Refund

I want a refund I haven’t used this site and it has taken money from me
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ID
#1230011 Review #1230011 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Why did you promise that I could see a movie for free when you wanted me to join your service?

I didn't get to watch a film. Do not charge my account as I am filing a complaint with my bank and the US FBI and the US Consumer Financial Protection Board which censures dishonest businesses, which this is. Even though you're in UK, you'll be stopped out. Your deceptive website is a disgrace to legitimate businesses. You are hereby charged to remove my credit card from your database and refrain from making any charges on the account. I am also alerting the UK authorities to this deception. You should be ashamed of yourselves. Beatrice Block
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ID
#1050805 Review #1050805 is a subjective opinion of poster.
Service
Filmlush Free Trial
Reason of review
Not as described/ advertised

FilmLush - Streaming Service Free Trial Review

FilmLush - Streaming Service Free Trial Review
I also signed up to a supposed free account and just like you was scammed for cash ,not as much as of yet just $7.95 but I still have to go over last month's bank statement so who knows. I Bank with CHASE and if you notice any electronic charges that you don't...
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1 comment
#1408044

Omg this is horrible!! I’m almost got sucked in!!

Glad I looked them up and saw these reviews!! Thanks to everyone who took the time to write them!!

ID
#1049152 Review #1049152 is a subjective opinion of poster.
Service
Filmlush Streaming Service Free Trial
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Deduction amount with out using link

I hv login few days back to watch a movie but I dint watch as it was lot of procedure but.now the link has deducted $34.95 without my notice. Fraud company how dare u people will do such a fraud. It was very clear that u want deduct any amount for watching but now it's big chaos. Please return my amount immediately otherwise prior police complaint will given. (USD34.95 was spent on your SBI Card no. ending XX4851 at FILMLUSH.COM/S on 3 May 17)
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ID
#1042597 Review #1042597 is a subjective opinion of poster.
Service
Filmlush Free Trial
Reason of review
Pricing issue

Filmlush Streaming Service Free Trial Review

I was scamed out of $56.00. Thought I could watch movies, but never got a log in. Once I gave them my c.c. #. And tried to log in, it just keep asking for me to register again.
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ID
#1037968 Review #1037968 is a subjective opinion of poster.
Service
Filmlush Streaming Service Free Trial
Reason of review
Bad quality

FilmLush - Free Trial Review

FilmLush - Free Trial Review
I thought to read a book and took a free trail membership and cancelled it on the same day as I am afraid of charges they apply. I got a cancellation confirmation mail that I wont be charged. But after a month and half, I got charged Rs.2700/-(INR) and what was that? I seriously want my money back. I have sent them mail and they didnt respond yet. Such a fraud website. Here is the proof that I got confirmation from them
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ID
#1026737 Review #1026737 is a subjective opinion of poster.
Service
Filmlush Free Trial
Reason of review
Return, Exchange or Cancellation Policy

Scam scam scam

Was able to sign up online w bank card for free trial; but always got error messages when trying to access movies the entire trial. Tried to cancel during trial thru same ph #; more error messages; website unable to cancel online. So of course they charged my bank for subscription full month fee. $34.95. Submitted claim w my bank as a fraud; & filmlush denied my claim. Finally their customer service approved my refund with my bank on the phone; but would need to mail paper check up to 3 weeks for delivery. This was mid-November. Several dozens of calls later; I get a different excuse each time. They are unable to confirm date of refund; but keep telling me to wait 3 more weeks now going into 4th month of waiting. I need to show proof of multiple calls over these 4 months for my bank to re-consider fraud claim. If they can charge my bank card; as a business should also be able to do a reversal or credit electronically. At least now I know I am not the only one that got scammed.
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ID
#1020351 Review #1020351 is a subjective opinion of poster.
Service
Filmlush Streaming Service Free Trial
Cons
  • Runaround scam with only vague answers
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Full refund

Filmlush Free Trial Review

A bunch of scammers as took money but didnt complete registration.......
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ID
#1004637 Review #1004637 is a subjective opinion of poster.
Service
Filmlush Free Trial
Reason of review
Poor customer service

Filmlush Free Trial Review

I wanted to watch movies on my phone saw that I got a 5 day FREE trial so I joined I didn't get what I wanted so I cancelled online straight away thinking that would be an end to it. I've just checked my bank and you've taken £25 FOR WHAT I haven't used it I definitely cancelled it I want my money back or I will be reporting you to the ombudsman
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ID
#966618 Review #966618 is a subjective opinion of poster.
Service
Filmlush Free Trial
Cons
  • I just want to get my money back
Reason of review
Return, Exchange or Cancellation Policy

FilmLush - Free Trial Review from Elizabeth, New Jersey

I try to cancel on the freaking website and I did,which is why I'm so *** ***,I cancel this as soon as I went into it and there was nothing,this was a wasted of time and for me to go inside says free, but the card number for verification so why the *** I got to be charge when I cancelled on the *** website ***. Plus not only that I even go to be charged more and Netflix what the ***.i was charged on the 15 and I just saw my bank statement I want my money back and as soon as posible plus I would like to talk with a rep to refund my money back.
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ID
#922771 Review #922771 is a subjective opinion of poster.
Location
Elizabeth, New Jersey
Service
Filmlush Free Trial
Reason of review
Return, Exchange or Cancellation Policy

FilmLush - Review in Entertainment category from Brisbane, Queensland

I want a refund thanks
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1 comment
#1367544

I went this site for a free movie, I never signed up as the movie I had interest in was not on their list. The next day I got a e-mail from this film lush requesting that I go back to their site and complete the sign in process to watch free movies.

I never went back to their site and the following week I found that a $34.95 fee plus a International fee of $.95 had been charged to my credit card account --all without my authorization or having completed their sign up registration.When I attempted to call the 800 # , the system gave me the complete run around --disconnect trick so that you'd have to call back repeatedly to get any kind of results. Finally I called my bank and took care of it thru the bank.

ID
#889443 Review #889443 is a subjective opinion of poster.
Location
Brisbane, Queensland

Filmlush Streaming Service Review

Why did i get charged 53.90 for this when i cant watch movies and it never said i would get charged monthly it said free movies not pay for something that i'm not getting i would like my money back thank you and i'll be contacting my bank.
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ID
#888759 Review #888759 is a subjective opinion of poster.
Location
Bellambi, New South Wales
Service
Filmlush Streaming Service
Reason of review
Not as described/ advertised

Overcharged

I need you to do me the return of a charge made to my card yesterday April 27, 2016. A month ago about trying to register but seeing that the monthly cost was not I concluded with the purchase ... Therefore, the number had put my card. but I was not interested in their service. I require to communicate or send me an email to tell me reyand0627@***.com that data required for the return of my money ,NO ES POSIBLE QUE HAGAN ESTO SI LES INTERESA VER LO QUE DIGO HAGANLO CON UN TRADUCTOR, NO TENIAN POR QUE HABERME HECHO ESE CARGO,,REQUIERO DE ESE DINERO LO MAS RPONTO POSIBLE
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ID
#838273 Review #838273 is a subjective opinion of poster.
Location
Sheboygan, Wisconsin
Pros
  • Fatal
Cons
  • Fatal
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund

Filmlush Free Trial Review

I tried to cancel the free trail membership before the time was up Film lush had no record of my information Oh yea they did They took the money of my credit card for nothing I want my money back
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ID
#816104 Review #816104 is a subjective opinion of poster.
Location
Bronx, New York
Service
Filmlush Free Trial
Reason of review
Problems with payment

Your Own Fault

None of you deserve a penny of a refund. You paid to watch films that you know are not legal and in violation of copyright laws. Serves you right for loosing money and you deserve it. You see the films and you know that they are still playing at the movie theaters! And you know that these are not out on DVD or for rent. People . . stop stealing Movies on the internet and go pay like the rest of us at the movies.
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ID
#781162 Review #781162 is a subjective opinion of poster.
Location
Newnan, Georgia
Reason of review
People lost money

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